Brenda's Blog

All articles from May, 2009

Executive Challenge #6: “I Really Need to Get More Organized.”

Imagine a life without clutter: No mail piled up in your “in” tray, you easily stay caught up on your e-mails. Your productivity is up, but your schedule isn’t packed. You avoid interruptions, arrive on time to appointments, and leave the office early enough to enjoy quality time with your family at the end of the day. Is this an accurate picture of your life? If not, you may need to beef up your organizational skills.

Lots of clients feel getting organized takes too much time and effort. But remember: The time and energy you take now will save you even more time and energy in the long run. So, how do you do it?

Set organizational goals. Focus your thoughts first. What’s most important for you from an organizational standpoint? Do you want to be able to retrieve any document quickly? Do you want another hour with your family in the evenings? Do you want to get to your top three priorities done every day without having to stay late? Be clear on what you want to achieve.

If you’re not sure how to get organized, ask for help. Ask your assistant to work with you on organizing your office, or hire a professional organizer. The important thing is to set up a system that works for you. If you do it yourself, start small. Allot a certain amount of time each week for organization until you have a good system in place. And remember: Being “neat” and being “organized” aren’t the same thing. You may have only one pile of papers on your desk but no idea what’s in it or how to find what you need. Only keep the items on your desk that are top priorities and that must be completed within the next week.

Create a “suspense” file for items that must be completed by a later date. Mark each “suspense” item with an “S” and the date it must be handled. Give these documents to your assistant to keep in a file, by date. Each morning, your assistant can check the file and give you back the items that are marked for completion that day.

Unsubscribe to non-value-added newsletters. If you can’t actually use the information, get it out of your inbox.

Set up e-mail etiquette rules, and make sure everyone sticks to them. Tell your staff not to send you a copy of an e-mail unless you must read it. Set up a code to be placed in the subject line that indicates to you if action is required or if you simply need to make note of the information. This will help you to prioritize your e-mail reading.

Keep track of new contacts by setting up a system to manage business cards. When you attend a networking event, keep your own business cards in your left suit pocket and the business cards you receive from others in your right suit pocket. When you get back to the office, remove the cards and write notes to help you remember the person, including the date and name of the event. Then, give your assistant the stack of cards so she can scan them into your Outlook contacts.

Organize your travels.

- Make a master list of “to take” items for trips, which includes everything that you could possibly need. Then, before each trip, print out the list, highlight only those items you want to take this time, and give it to your assistant to gather for you.

- Never lose travel expense receipts again! Have your assistant write the name of each trip on the outside of a larger-sized envelope, then automatically store all receipts you get for that trip inside that envelope. At the end of each day, pull out all receipts, write what the expenses were for on each receipt, and place them back in the envelope. When the trip is finished, your assistant can create an expense report immediately – and you can get reimbursed faster.

- At the end of each travel day, go through all papers you’ve collected that day and throw out the unnecessary ones. Lighten your load each evening, and you will have less to weed through when you get back home.

Good time management and organizational skills really can save you time and money. In fact, being more organized has been proven to free up as much as one hour a day. That means, over the course of a year, you would have freed up enough time to take a much-deserved two-week vacation. Enjoy!

Executive Coaching – Challenge #5: “There just aren’t enough hours in the day to get everything done.”

Do you find yourself frequently falling behind in your tasks even though you work 12, 14, or even 16 hours a day? Do you find that at the end of the day, you still haven’t finished your to-do list? The truth is that learning how to manage your time can make or break your success as an executive.

Let’s face it: There are only 24 hours in a day. You can’t “make” more time unless you invent a time machine. (And if you figure that one out, I’d like to invest.) But even though you can’t create time, you can use your time more productively. The most successful executives do.

Here are a few steps to gain more control of the clock:

Recognize the value of your time. Billionaire John Paul Getty was a serial cigar smoker until he realized one day that – based on what he would make hourly – he was spending the equivalent of $50,000 per year smoking. That wasn’t $50,000 worth of cigars; it was $50,000 worth of his time!

That sure brings home the phrase, “time is money,” doesn’t it? In fact, think about the words we use to talk about time. We spend it, waste it, and save it – just like money. If you thought of every minute of your day as being worth, say, $10, wouldn’t you look at that minute differently? Start to appreciate the true “value” of your time, and you will begin to spend your minutes more wisely, waste fewer of them, and save yourself a lot of time.

Log your time. I ask my coaching clients to become more aware of how they spend their time by creating a log that’s laid out in 15-minute increments from the moment they wake up to the time they go to bed. You can do it in a table format, or you can create it in Excel. The key is to be methodical and disciplined about it, carrying the log around with you, and remembering to jot down what you are “truly” doing during each 15-minute segment of the day. Start on a Monday morning and do this for an entire week.

Here’s a sample log:

 

Date

From

To

Activity

06:00

06:15

Check e-mails from London office

06:15

06:30

Go for a swim

06:30

06:45

Get ready for work

etc.

 

 

21:30

21:45

Read Finance Report

21:45

22:00

Put kids to bed


Once you’ve created a log for an entire week, sit down with several different colors of highlighters, and assign a color to each key part of your life. For example, you might use one color for family time, another for client work, and other colors for time spent on administrative work, personal quiet time, staff development – whatever are the key activities. Then, go through your log, highlighting each 15-minute segment with the appropriate color.

At the end, you will have a clear “color-coded image” of how you spend your time. Which areas of your life and activities received the most attention? As you review the logs, ask yourself these questions:

1. What is your biggest “ah-ha” as a result of tracking your time?
2. What pleases you most when you look at how you spend your time?
3. What poor time management habits did you uncover?
4. Of the colors you wanted to see the most (e.g., client time, family time, etc.), what prevented you from spending time in these key areas?
5. Now that you see where you truly spend your time, what’s the #1 thing you want to change?

Review Non-Value-Added Activities. Many executives discover they spend as much as 40% of their days on non-value-added activities like e-mail management or unimportant phone calls. If that’s you, too, try these strategies:

1. Set priorities, and guard them ruthlessly. When someone asks you to help them with something, ask yourself, “If I do this, will it take time away from my key priorities for the day?” If so, ask if you can help later.

2. Understand your biorhythms. Notice when you have energy slumps during the day, and plan to work on your top priorities when you have the most energy.

3. Delegate, delegate, delegate. Most of my clients find they can delegate most administrative tasks to other employees.

4. Plan dedicated focus time. Give yourself specific time guidelines for e-mail management and/or other tasks, and stick to it. Let your staff know that you will work on e-mail between, say, 8:30-9:00 a.m. every morning or that you will close your door and work without interruption from 2:00-4:00 p.m. daily.

5. Get voice-activated software, and dictate your e-mails. My productivity virtually doubles when I dictate into my computer rather than type my e-mails.

6. Install a big clock on your wall. Time can slip right by if you don’t stay aware of how much passes while working on a task.

7. Be ruthless about meetings. Ask to see an agenda ahead of time to make sure you truly need to attend a meeting. If your staff is wasting time in meetings, remove chairs from meeting rooms. If people have to stand, I guarantee meetings will be short, sweet, and productive!

8. At the end of each day, write down your top three priorities for the next day. When you arrive in the morning, do nothing else until you have accomplished your #1 task. You will start the day with a sense of accomplishment which will drive you to finish your other priorities.

9. Make use of idle time. One of my clients set up a regular weekly meeting with his boss in the U.S. during his 20 minutes car ride to the office every Thursday morning. How can you use time when you’re waiting somewhere or stuck in Bangkok traffic?