Brenda's Blog

All articles from September, 2009

Challenge #10: “At my level, I rarely get honest feedback, so how do I know what I need to improve?”

Many years ago, a mentor of mine told me something very profound. I asked him what it was that kept certain managers moving up the corporate ladder while others stopped. What he said has never left me. He told me that those leaders who did not progress to the top stopped being coachable. A mindset that cripples some senior executives is the belief that they have made it to the top and are somehow beyond the need for feedback. They no longer feel that they have anything to learn, so they remain in a static place without growth. As a result, their careers also cease to grow.

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Challenge #9: “I’m generally a positive person, but it’s easy to turn negative in this economy. How do I avoid that?”

Most senior leaders use negative language on the job without even realizing it. It may come from destructive phrases used unconsciously, the use of cynicism in your language, or simply from an unfortunate choice of words. When leaders use negative language, it can have destructive power on others.

Negative language often shows up in feedback. We give feedback that we believe is constructive when it’s actually destructive. This kind of feedback can have a big impact not only on the morale of the team, but on the development of your people as well.

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