Brenda's Blog

All articles from March, 2014

Powerful Questions

The best way to develop your team is by asking powerful questions. Yes, it’s true that this can take slightly more time than immediately telling employees what to do. But, if you don’t make the time to ask questions of your team members, you will end up being the one answering all of the questions and doing more work than necessary — a sign that your team has become dependent on you. And once that happens, you’ll never step out of that never-ending cycle unless you make the decision to change your behaviors and begin asking vs. telling.

In fact, I believe that asking instead of telling is a fundamental behavior of great leaders. In my shadowing experience, I see that the strongest leaders are those who don’t respond to queries from their staff right off the bat—that is, they don’t tell an staff member what to do and then send the employee away to implement the plan. Instead, they ask powerful questions that get team members to stop, reflect, grow, and challenge him/herself. Read the rest of this entry »

Soaring vs. Swooping

Successful leaders spend more time “soaring” than “swooping.” What does this mean? Their job is to focus on the vision for where the company is going and on planning through others the “how” of achieving that vision. On occasion, however, a leader may need to swoop down and check out the details of a particular situation or project to make sure all is going well.

The key is to not spend too much time in the details but to soar back up to vision and planning as quickly as possible. When leaders become engrossed with details, they tend to take two different approaches which can be counterproductive rather than productive: Read the rest of this entry »