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How well do YOU™ score on this inspiring leadership quiz?

I recently attending a showing of the hit musical Hamilton, in which there is a scene where the lead character (Alexander Hamilton), Thomas Jefferson, and James Madison are all in a private room, having a secret dinner meeting. Out of that meeting came the decision for the capital city of the United States to be situated on the Potomac River – clearly an important and historic moment.

The musical dramatizes the event with a song called “The Room Where It Happens” which highlights how important it was to have been in that room, since those leaders were the only three people who knew exactly what  occurred. This has spurred a new phrase used today: You must “be in the room” in order to be in the know.

In mid-November, I was myself fortunate enough to “be in the room where it happened” – a room of a different kind. I attended the Thinkers50 event in London, a biennial event which honors the best leadership and management thinkers in the world. I was honored and humbled to be recognized as a World Leader in Coaching, along with some of the best and brightest minds in this professional. It was truly an inspiring time.

At the Thinkers50 event speaking with New York Times bestselling author Subir Chowdhury

Even though I was in the room where it happened, I don’t want to keep anything I learned “secret!” I want to share with you my key learnings from the event, which I am doing, below. For fun, I have turned my key takeaways into a “quiz” of sorts – hopefully an engaging way for you to gain some potentially eye-opening information related to today’s leadership and management practices. Have fun!

How well do YOU™ score on this inspiring leadership quiz?

Here are some of my key takeaways from the Thinkers50 2019 event, in quiz form.  (Scroll to the bottom for answers.)

People Leadership

1. Only ____% of people make natural managers, according to Gallup.

A. 10%

B. 20%

C. 30%

D. 40%

2. What percentage of people in the UK say that they would accept less pay to get a new boss?

A. 23%

B. 30%

C. 48%

D. 54%

3. What do people want most on the job?

A. A friendly work environment

B. The ability to work independently

C. A good salary

D. A deep sense of purpose in their work

Organizational Transformation

4. What percentage of transformation intentions fail?

A. 25%

B. 40%

C. 65%

D. 70%

5. What is the single biggest obstacle to transformation?

A. Employees must embrace the change.

B. Leadership of the organization

C. Lack of expertise

D. The cost involved in transformation

6. Unless ______ transforms, the organization won’t transform.

A. The workforce

B. The culture

C. Top leadership

D. The hiring process

Senior Leadership Findings

7. The higher up in the organization you are, the more ____________ you are.

A. Unhappy and deluded

B. Stressed and deluded

C. Optimistically deluded

D. Overworked and deluded

8. Ask yourself as a senior leader: True or False? “My thinking has been challenged in the last five working days.” (If not, there is a likelihood that you are not creating an open enough environment for employees to raise up issues and allow change to take place.)

9. What is the “Superiority Illusion?”

A. When you believe you are superior to other employees

B. When you are promoted to lead an organization

C. When you think you are better at something than others think you are

D. When you believe you can outperform your colleagues

A few additional comments made / learnings gained from Thinkers50 that I feel are worth sharing: 

  • At work, organizations try to “fix” employees who are quiet. Instead, try fixing the system so that quiet employees are heard.
  • The act of speaking up is relational-you will speak up when you feel you have a relationship that supports speaking up.

From the CEO of Haier (Zhang Ruimin):

  • Shareholders cannot create value, only employees can. So put employees first – focus your leadership attention there.
  • Compliments about your product are in fact compliments about the “experience” of your product.
  • What is the best way to avoid losing your job to artificial intelligence? Be a good human being.

Answers to the Inspiring Leadership Quiz

1.A 2.C 3.D 4.D 5.A 6.C 7.C 8.(It depends on you, as a leader.) 9.C

A message of gratitude

Having lived overseas for the past 25 years, I believe that one of the greatest American exports is its Thanksgiving holiday. Gratitude is a universal language, so I enjoy seeing this tradition enjoyed all across the world. It’s a wonderful time to acknowledge friends, family, clients, and work colleagues. This Thanksgiving, I am particularly grateful to my husband, Daniel, for his ongoing support. (He joined me last week at the Thinkers50 gathering in London, where I received an award as a World Leader in Coaching).

I am happy to share that I received a Thinkers50 World Leader in Coaching award from Marshall Goldsmith

Yesterday, I am happy to share that I received a Thinkers50 World Leader in Coaching award from Marshall Goldsmith, for whom this award is named. I am honored to have spent a wonderful, thought-provoking day in London with fellow recipients as well as with the #mg100, sharing ideas around the future of coaching. A fantastic, inspiring opportunity to connect with so many great influencers within the coaching field.

May I ask for your vote?

May I ask for your vote? I’m excited to have been nominated again this year as both a Top 30 Global Coaching Guru and a Top 30 Global Branding Guru! A portion of the final ranking is determined by votes, so I would be incredibly grateful for yours. I appreciate your support! Here’s the voting process:

1) Visit https://globalgurus.org

2) In the menu at the top of the home page, click on “VOTE HERE.”

3) In the drop-down menu, you will see the various voting categories. Please select “COACHING.” [You can return and choose BRAND to vote a second time, if you would like – thank you in advance!]

4) Login via Facebook, Google, YouTube, or LinkedIn [this step is a requirement to make sure the voting stays honest].

5) Scroll down, find my photo and name, then click on the button next to my photo.

6) Scroll down further (near the bottom of the page), and select either Inspirational, Exceptional, Great, Very Good, or Good.

7) Once you have made your selection, click the “VOTE” button to confirm.

As I mentioned, the steps are the same to vote in the Brand category, except for step #3, select “BRAND” from the drop-down menu. Once again, I sincerely appreciate your support. Thank you again, and all the best!

Honored to be one of Thinkers50 World Leaders in Coaching!

I’m excited to share that I have been selected as one of the inaugural Thinkers50 World Leaders in Coaching! This award is named in honor of Marshall Goldsmith, to recognize his extensive contribution to the world of Executive Coaching.

This award will be celebrated in London at the bi-annual Thinkers50 gathering, which recognizes extraordinary management and business thinking.

The picture below was taken at a coaching conference a few years ago where Marshall and I were both keynote speakers. (It was so nice to be able to share with Marshall a copy of one of my books that he had endorsed.)

Are you doing enough of “this” to build your inspiring leadership brand?

This year marks 25 years since I moved overseas. It was 1994, and although I was still fairly young in my career, my employer Procter & Gamble (“P&G”) had asked me to move to Warsaw, Poland where my mission was to help establish and grow leadership brands for the company in the newly opened Central European region. The Berlin wall had fallen only a few years before, so all eyes were focused on that critical part of the world.

I had been warned that living in Central Europe back then was going to be challenging (for perspective, part of my expat package was flying to Frankfurt so that I could buy canned goods, clothes, etc.). But I had no idea of the difficulties of one particular aspect of living there: How problematic – and expensive – it would be to connect with others. A phone call to my family in the U.S. cost me $4.50 USD per minute, and there was no spontaneity to business calls – they had to be scheduled days in advance so that the line could be put through by an operator.

Fast forward to 2019 and, as a human race, we are more connected today than ever in the history of the world. We live on a truly hyper-linked planet and, thanks to modern technology, those connections actually cost very little, or even nothing at all.

So, we are connected, for sure… But are we really connecting? And what is the impact of that on your brand as a leader? More importantly, what can you do about it? That’s the subject we’ll explore in this blog post.

One additional point worth sharing on the topic of connecting:  Read below “A fascinating new way to connect with others at a much deeper level” for a surprising approach to relate to people. I only learned about this in the past 2+ years, and I’ve found it to be a true game-changer in terms of better understanding colleagues, bosses, direct reports, clients, and loved ones, too.  I hope you will find it as amazing and impactful as I have. 

Finally, I want to stay connected with you! In addition to remaining in touch via this newsletter, here are some ways we can connect via social media:

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Are you doing enough of “this” to build your inspiring leadership brand?

We are living in unprecedented times. We are more connected now than ever in the history of the world. In the last 20 years alone, our ability to link to people around the globe has exploded. 

  • Through the internet, we can text/chat, join groups, or email anyone in the world.
  • Cellphones allow us to talk to anybody anywhere, no matter where we are.
  • Social media allows us to stay completely up to date with what is happening with friends, family, college pals, and colleagues.
  • Not only can I stay in touch, but where I used to pay $4.50 USD per minute to make a phone call from Poland back to my native U.S., smartphones now make it simple and accessible to connect with anyone – even for free – and use video while I’m at it. That would have been unimaginable not all that long ago.

So, it really is miraculous how modern technology allows us to be connected, isn’t it? But, in the process of all this … how much are we really connecting?

I was shadowing a meeting at a client site a few months ago. Seated at the back of the conference room, I couldn’t help but notice that, when participants of the meeting showed up early, instead of using a few minutes to talk with their colleagues, everyone was checking emails on their phone or texting – no one spoke to each other directly. I see this in our personal lives, too. Recently while out at dinner, there was a family of four (mother, father, son and daughter) sitting at a table not too far away. The parents were both scrolling through their phones and the two children were playing games on their iPads. Not a word was being said to each other.

I’m not judging here – I’m simply observing – and honestly, I’ve found myself doing this on occasion, as well. (Maybe you, too?) As a result, when clients ask me for advice on how to build a more inspiring leadership brand for themselves, I encourage them to return to the fundamentals and focus on making authentic connections with others.

To bring this topic to light, I developed a series of videos sharing some powerful coaching tools to help YOU™ connect better and become a more inspiring leader – whether you are leading yourself or others. I’ll be adding more videos to this series over time but, for now, the first few videos cover the topics of:

A fascinating new way to connect with others at a much deeper level

There is one tool in particular that I share in this series that deserves a special shout-out. I only discovered this myself a little over two years ago, but it has helped me to build instant and more authentic connections. It’s surprising, unusual, yet incredibly powerful – and it’s written on your face.

To find out more, watch this video:

Click here to find out more about The Power of Face Reading

The rest of the story…

To cap off my experience of working in Poland, I ended up living there five years in total, and to say I gained a lot during that time would be a major understatement (I also met my husband there, a fellow American who was also working in Warsaw at that time.) But one of the key learnings I took away was the importance of staying connected – truly, genuinely, authentically connected. It’s a message that applies to our world today and that will likely continue to apply to our world in the future as well.

What will you do in the coming month to foster deeper connections? I look forward to hearing about it.

Why we’re so excited – a note from Brenda’s team

We are excited to share that Brenda Bence has once again been nominated as a Top 30 Global Coaching Guru and a Top 30 Global Brand Guru!

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Thanks to you, last year we were thrilled that Brenda was ranked in the Top 10 for both categories. This year, we would again be very grateful for your help in voting for Brenda (see below on how to do that).

As members of Brenda’s team, we know first-hand the amazing amount of care and hard work that she puts into everything she does, helping people all around the world grow as leaders.  We are very proud of Brenda, so we thought we would share just a few of the reasons why we would appreciate your vote:

  • After many years of leading billion-dollar global businesses as a Fortune 100 senior executive, Brenda then started her own company 16 years ago, which is now called Brenda Bence International.
  • Focused on helping companies and leaders achieve greater success through building strong brands for themselves, Brenda does this through executive coaching, keynote/motivational speaking, and delivering corporate learning programs all across the globe.
  • The proof is in the numbers! Brenda is trusted by dozens of the world’s most recognized companies, and she has a 97% customer repeat and referral rate.
  • Brenda’s clients refer to her as the “Executive Whisperer” for her down-to-earth, pragmatic ability to inspire long-lasting transformational change in her clients – all dished out with a high level of engagement and a good dose of humor.
  • Brenda is also the author of 10 award-winning books on leadership branding which have been sold into and translated for several countries around the world. Through her speaking, coaching, on-and off-line learning programs and books, she has impacted hundreds of thousands of leaders worldwide.

Those are just a few of the reasons that we think make Brenda a great choice for the Global Gurus list!  You can also read many of Brenda’s popular articles on her LinkedIn page and her Professional Facebook page.  You can also connect with Brenda there, to get a sense of her unique approach to leadership branding.

HOW TO VOTE – WE APPRECIATE YOUR HELP!

A portion of the final ranking by Global Gurus takes into account votes from Brenda’s clients, colleagues, and community. So, we would appreciate your support this year by visiting this website below and casting your vote for Brenda in both the Coaching and Branding categories!

Here’s How to Vote:

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  • Go to https://globalgurus.org
  • In the menu at the top of the home page, click on “VOTE HERE.”
  • You will then see the various voting categories in a drop-down menu. Select “COACHING.” [You can come back and choose BRANDING for a second vote, if you would like – thank you!]
  • Login via Facebook, Google, or LinkedIn [this step is required to keep the voting honest].
  • Scroll down to until you find my photo and name, then click on my photo.
  • Scroll down a bit more, and then select either Inspirational, Exceptional, Great, Very Good, or Good.
  • Once you have made your selection, click the blue “VOTE” button to confirm.

As mentioned above, the process is the same to vote in the Brand category, except at step #3, select “BRAND” from the drop-down menu.

Voting continues until December 30th, 2018. On behalf of Brenda and the rest of the Brenda Bence International team, we thank you again for your ongoing support!

Best regards,

Daniel Jackman, Director

Jagdish Kaur Gill

Karen Shively

Rachel Leslie

Swas Siripong

Tony Tyner

Eric Myhr

 

 

Incredibly honored to receive a plaque of recognition from Singapore President Halimah Yacob for my volunteer work as a speaker and coach with UBS’s Camp Vision.

Incredibly honored to receive a plaque of recognition from Singapore President Halimah Yacob for my volunteer work as a speaker and coach with UBS’s Camp Vision.

Camp Vision is a great organization that helps marginalized Singaporean youth develop self-confidence, leadership, and communication skills. It was a joy to see how much the youth had developed over the past several months!

Learn more about Camp Vision here: https://campvision.org

The power of gratitude to build your leadership brand

As we enter the last quarter of 2018, the prevailing feeling for me is one of gratitude.

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Why? Well, earlier this year I was notified that I have been ranked #9 on the 2018 World’s Top 30 Coaching Professionals list and #5 on the 2018 World’s Top 30 Branding Professionals by the Global Gurus organization. It is truly an honor to be in the company of such influential global coaches as Marshall Goldsmith, Tony Robbins, and Jack Canfield and such excellent brand experts as Sally Hogshead, Joe Callaway, and Martin Lindstrom.

I am always incredibly grateful to you, as a blog reader, for your votes, and for your ongoing support and help. I can’t thank you enough!

With that in mind, let’s spend a little time on the power of gratitude.  After all, to build a successful leadership brand for yourself at work, gratitude – and acknowledgement – are foundational.

Once you’ve had a chance to read my thoughts, I encourage you to take the “acknowledgement challenge” that I’ve outlined near the end of this post.  Try it and see how it goes!  And, please do let me know the outcomes. How has acknowledging others changed your own outlook or perhaps your relationship with your team? Your boss? Your colleagues and peers?  I look forward to hearing your stories!

The Power of Gratitude in Building a Strong Brand for Yourself

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Nancy walked into my coaching office looking exasperated.

“You don’t look all that happy,” I said. “How can I help?”

“I’m so demoralized at work,” she quickly responded. “My boss never gives me recognition or credit for what I do, despite working long hours and achieving great results.”

“Interesting,” I said. “So, tell me, Nancy, how often do you acknowledge what your team members do well at work?”

Nancy paused and looked at me. Then, she smiled and chuckled quietly.

“Truthfully… hardly ever,” she said. “I’m always so busy finding and fixing problems, so I generally don’t acknowledge others. If I’m not offering kudos, I guess I shouldn’t expect to receive kudos back, right?”

“What would you like to do about that?” I asked.

That’s what began Nancy’s “homework assignment” of regularly giving compliments to her team. We set up three key guidelines:

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  1. Focus on what people were doing right instead of wrong;
  2. Compliment at least three people per day; and
  3. Make sure that every acknowledgment was genuine, well-deserved, and specific.

How did it go? Nancy described the outcome of her assignment as “astounding.” Within the span of a few short weeks, her direct reports started coming in to work earlier, getting more done, their spirits were brighter, and relationships were improving.

Nancy learned an important self-leadership lesson – that making a little bit of effort to recognize others can create a significant difference. And that difference was not just in morale, but in productivity and outcomes, too. So, recognizing others isn’t just the right thing to do for those individuals, it’s the right thing to do for the organization as a whole.

By the way, Nancy also started acknowledging her boss when she noticed him doing something well. Guess what came out of that? He began to pay her compliments more often, too. The benefits were full-circle.

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Even just the act of saying “thank you” can have an enormous impact. Think about it: Don’t you respond well when someone thanks you for what you’ve done? As leaders, it’s important that we say thank you to our team, our colleagues, and our superiors regularly, not just on occasion. Not only does gratitude motivate others, but you set an example that can change the entire mood and culture of your organization. And it strengthens how people perceive, think, and feel about you as a leader at work.

Focusing On What’s Right

You’ll notice that part of Nancy’s assignment was to focus on what others were doing right instead of what they were doing wrong. What about you? How often do you focus on what’s going right on the job?  Or, do you find it easier to focus on what needs to improve?

Many leaders do the latter.  It’s far too easy to take the good things for granted while we place our attention on fixing what isn’t working so well. While it’s important to move the organization and your team forward by addressing problems, it’s equally important to acknowledge what is already working.

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Noticing the “good” is actually a big stress-reliever, too. When we worry about what needs to be fixed, we can lose perspective, thinking that the problems are bigger than they actually are. The old adage holds true: What you focus on grows.

On the other hand, if we take the time to recognize where progress has already been made, we can relax a little, even in the face of difficult challenges.

What’s more, focusing on what’s right is a greater motivator for your team and everyone else in your organization. Always concentrating on what’s going wrong is exhausting, demoralizing, and self-defeating. Who can improve and approach problem solving in a positive way when morale is low?  And it does nothing for your brand as a leader either.

Take the “Gratitude Challenge”

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I challenge you to take on the same “homework assignment” that Nancy did, and – over the course of the next 30 days – regularly giving compliments to team members, colleagues, peers, clients, vendors, and yes – even your boss. Not at work right now? That’s fine – practice at home. After all, family members need acknowledgement for what they are doing right, too.

Just remember the three key guidelines:

  1. Focus on what people are doing right instead of wrong;
  2. Compliment at least three people per day; and
  3. Make sure that every acknowledgment was genuine, well-deserved, and specific.

Have fun with your 30-day “gratitude challenge” – I look forward to hearing from you!

Why we’re so excited – a note from Brenda’s team

A Note from the Brenda Bence Team:

We are excited to announce that Brenda Bence has been nominated Top Global Coaching Guru this year! (Last year Brenda was listed at #22 based on write-in votes; so this year, she has been “officially” nominated by GlobalGurus.org.)

Brenda has been nominated again this year as a Top Global Branding Guru, too, so we are feeling doubly grateful.

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A portion of the final ranking by Globalgurus.org takes into account votes that Brenda receives from clients, friends, colleagues, and community. We would be grateful to you if you could support Brenda this year by voting for her.  [See further below for how to vote.]

Since Brenda is not always the best at tooting her own horn, we thought we’d step in and do it for her.  Here’s a bit of background about Brenda that you may or may not know:

  • Brenda spent the first 20 years of her career building mega brands for Fortune 100 companies, where she was a senior executive responsible for billion-dollar businesses across four continents and 50 countries.
  • She then started up her own company 15 years ago to help companies and leaders achieve greater success through building strong brands for themselves. She does this through executive coaching, professional speaking, and delivering corporate learning programs.
  • Truly international in scope, Brenda has coached over 700 executives hailing from 60 nationalities (across 6 continents) and from more than 70 industries.
  • Brenda regularly travels the world to spread her leadership branding message. She holds the Certified Global Speaking Professional designation, a title that only a handful of speakers have attained, indicating her ability to engage and address multi-cultural / multi-generational audiences around the globe.
  • She has written 10 books on leadership branding which have been sold into 15 countries and been translated into several languages.  As a thought leader, Brenda has also authored hundreds of articles which have been published in more than 400 media outlets across the world.
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HOW TO VOTE – WE APPRECIATE YOUR HELP!
As mentioned above, a portion of the final ranking by Globalgurus.org takes into account votes from Brenda’s clients, colleagues, and community. So, we would appreciate your support this year by visiting this website below and casting your vote for Brenda!

Here’s How to Vote:

  • Go to http://globalgurus.org/
  • Select the Category, then click on Vote Here [Remember: Brenda has been nominated for both Coaching and Branding, so you could vote twice – in both categories – if you are feeling particularly generous!]
  • Log in via Facebook or Twitter [this step is required in order to keep the voting honest]
  • After logging in, select the Category again, and then click “Vote here”
  • Scroll down to view the photos, and click on Brenda’s name
  • Scroll down a bit more, and then select either Good, Very Good, Great, Exceptional, or Inspirational.

Voting continues until December 30th. On behalf of Brenda and the rest of the BDA International team, we thank you for your ongoing support!