As leaders, we often overlook listening skills. After all, aren’t leaders supposed to tell people what to do instead of listening? Aren’t great leaders supposed to be heard instead of hearing what others have to say?
Well, yes and no. Yes, the best leaders have a lot of inspiring words to share, but I’ve learned through my years of executive coaching that top leaders are also exceptional listeners. In this video with Amgen CEO Kevin Sharer, he talks about why becoming a better listener has made a big difference to him as a leader.